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Old 03-08-2012, 12:25 AM
Mirna Mirna is offline
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Join Date: May 2010
Location: Alabama
Posts: 267
Default Communication error occurred when trying to connect to server

Hi All,

I have a problem while trying to create a new session fron Information design tool of bo 4.0.

Failing to connect to the server from the client tools, but able to logon to CMC and launchpad.

Error message:
Code:
. Failed to log on host "insapbsobj01:7400", user "Administrator", com.crystaldecisions.sdk.exception.SDKException$OCAFramework: Communication error occurred when trying to connect to server insapbsobj01:7400 (FWM 01009)
. Cause:com.crystaldecisions.enterprise.ocaframework.OCAFrameworkException$CommunicationError: Communication error occurred when trying to connect to server insapbsobj01:7400 (FWM 01009)
. Cause:com.crystaldecisions.thirdparty.org.omg.CORBA.TRANSIENT: attempt to establish connection failed: java.net.ConnectException: Connection timed out: connect minor code: 0x4f4f0001 completed: No
. Detail:Communication error occurred when trying to connect to server insapbsobj01:7400 (FWM 01009) attempt to establish connection failed: java.net.ConnectException: Connection timed out: connect
Detail:Communication error occurred when trying to connect to server insapbsobj01:7400 (FWM 01009) attempt to establish connection failed: java.net.ConnectException: Connection timed out: connect
Please help me.

Thanks in advance,
Mirna
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Old 03-08-2012, 12:26 AM
Golfi Golfi is offline
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Join Date: May 2010
Location: Delaware
Posts: 826
Default Re: Communication error occurred when trying to connect to server

Hello Mirna,

It looks like a network connection issue. Is there a firewall between the BI4 server and IDT?
If yes please look at the manuals which describe what ports to open and configure BI4.

Regards,
Golfi
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Old 03-08-2012, 12:27 AM
Mirna Mirna is offline
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Join Date: May 2010
Location: Alabama
Posts: 267
Default Re: Communication error occurred when trying to connect to server

Hi Golfi,

Thanks for your repply.
Network team identified that it was due to a port(52556) in the firewall blocking the client communication,by doing the detail trace of connectivity.

Please let me know where do i get that manual.

Thanks,
Mirna
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